AI-Powered Documentation and Project Management

    Terms of Service

    Last updated: May 26, 2026

    These Terms of Service ("Terms") govern your access to and use of the PlumoAI website, hosted services, documentation, sponsorship flows, and related offerings (collectively, the "Services"). They are intended to align with PlumoAI’s public documentation, including its managed cloud model, free self-hosted deployment model, AI Employees functionality, project management workspace, documentation features, and Community License restrictions.

    Using PlumoAI

    • You must provide accurate information when registering, contacting us, or purchasing hosted access.
    • You are responsible for activity under your account, workspace, and credentials.
    • You must use the Services lawfully and must not misuse, disrupt, probe, reverse engineer, or interfere with the website, hosted systems, or any other user’s access.

    Managed Cloud and Self-Hosted Deployments

    PlumoAI may be used in different ways:

    • PlumoAI Cloud: a hosted, usage-based service where access, credits, and platform operations are managed by PlumoAI.
    • Self-hosted: deployment on your own infrastructure using official installation and Docker-based distribution methods described in PlumoAI documentation.

    If you choose self-hosting, you are responsible for your own infrastructure, networking, secrets, backups, user access, legal compliance, and data governance inside that environment.

    Community License and Self-Hosted Use

    As described in PlumoAI’s public GitHub documentation, PlumoAI is distributed under the PlumoAI Community License. Users may run PlumoAI using official Docker images inside their organizations. Unless separately agreed in writing, you may not:

    • resell the platform as your own offering,
    • redistribute official Docker images, or
    • operate PlumoAI as a competing SaaS service.

    AI Employees, AI Agents, and Output Responsibility

    PlumoAI enables autonomous AI employees, AI agents, workflow execution, project management, and documentation tooling. You are responsible for how you configure these capabilities, what data you provide, what permissions you grant, and how you review outputs before relying on them in business, legal, financial, operational, or customer-facing contexts.

    • You must have the rights and permissions necessary for the data and systems you connect.
    • You are responsible for reviewing outputs, automations, and actions before high-impact use.
    • You must not use PlumoAI to violate law, infringe rights, abuse third-party systems, or deploy harmful automation.

    Hosted Credits, Sponsorships, and Contributions

    Public pricing and sponsorship details may appear on the PlumoAI website. Hosted cloud access may use prepaid credits, and self-hosted sponsorships or one-time contributions may be offered to support platform development and priority support relationships. Unless required by law or stated otherwise in a separate written agreement, payments, contributions, and sponsorship fees are non-refundable once processed.

    Intellectual Property

    PlumoAI and its related branding, software, website materials, documentation, and service design remain the property of PlumoAI and its licensors. You retain ownership of your own data and content to the extent permitted by law and applicable agreements.

    Beta Status, Availability, and Changes

    PlumoAI may describe itself publicly as being in beta, and features may evolve quickly. We may change, improve, suspend, or discontinue parts of the Services at any time. We do not guarantee uninterrupted availability, permanent feature continuity, or compatibility with every environment, integration, or deployment scenario.

    Warranties and Disclaimers

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. THIS INCLUDES, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, SECURITY, OR UNINTERRUPTED OPERATION.

    Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLUMOAI WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA, PROFITS, REVENUE, BUSINESS OPPORTUNITY, OR GOODWILL ARISING FROM OR RELATED TO THE SERVICES.

    Termination

    You may stop using the Services at any time. We may suspend or terminate access to all or part of the Services if we reasonably believe these Terms are violated, if continued access creates legal or security risk, or if required by law.

    Changes to Terms

    We may update these Terms from time to time. Continued use of the Services after updated Terms are published means you accept the revised Terms.

    Contact

    Questions about these Terms, enterprise use, licensing, or business arrangements can be sent to business@plumoai.com.